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ORGANIZED BY NOVARTIS VALUE CHAIN ACADEMY IN COLLABORATION WITH THE GHANA COLLEGE OF PHARMACISTS
The Value Chain Academy training program is meticulously curated by Novartis, in close partnership with the Ghana College of Pharmacists (GCPharm). Its paramount objective is to empower society by fortifying local healthcare systems and enhancing accessibility to medicines of unparalleled quality. This comprehensive educational initiative is particularly attuned to the critical sphere of the value chain, emphasizing the profound significance of quality in supply policies and processes. The program is custom-tailored for pharmacists engaged in both private and public healthcare institutions in Ghana. Delivered via real-time online sessions facilitated by subject matter experts, it has been fostering professional growth since its inception in 2018, extending its reach to 8 nations across Africa characterized by diverse socioeconomic backgrounds.
DATE: 24th April to 5th June 2025
TIME: 1800 GMT (6:00 PM Local Time) Every Tuesday and Thursday
CERTIFIED AND ACCREDITED BY THE CPD CERTIFICATION SERVICE GLOBALLY, AND LOCALLY BY THE PHARMACY COUNCIL OF GHANA
Endorsed with global recognition for Continuing Professional Development (CPD), the program guarantees participants access to internationally validated professional training.
The holistic program is structured into two integral sections: "Quality in Supply" and "Supply Chain Management," with each module meticulously designed to give participants comprehensive insights and practical knowledge. Supplementing the training and learning experience are two immersive Practical Sessions, where participants can apply their learnings in real-world scenarios.
In this part of the training program, the focus will be on SUPPLY CHAIN MANAGEMENT. Participants will embark on a comprehensive exploration of the intricacies of supply chain management. By blending in-depth analysis with hands-on practical applications, participants will develop a profound understanding of the multifaceted components that contribute to the smooth flow of pharmaceutical products within the supply chain. Topics to be covered include:
1. Introduction to Supply Chain Management: This module explores the impact of stockouts on the healthcare system.
2. Supply Model: Participants will understand customer needs, product portfolio management, and capabilities required in an efficient supply chain.
3. Master Data Management: This section covers definitions and sources of master data, data quality control processes, and methods to improve master data.
4. Forecasting: Participants will explore planning fundamentals, forecasting techniques, goals, and challenges in the supply chain.
5. Replenishment Planning Part 1: Participants will receive an overview of supply chain concepts, terminology, and theory.
6. Replenishment Planning Part 2: This module includes practical exercises and examples to reinforce the concepts learned in Part 1.
7. Order Management: Participants will gain insights into the goals and challenges of effective order management.
8. S&OP Principles and Application: This module covers Sales and Operations Planning principles, planning processes, and mission control.
9. Inventory Control: Participants will learn about inventory control, cycle counting, and control metrics.
10. Warehousing and Distribution: This module focuses on the goals, operations, and metrics related to warehousing and distribution.
11. Process and Control Metrics: Participants will gain knowledge of root cause investigation, CAPA cycles, and key performance indicators (KPIs) metrics.
12. Continuous Improvement: This final module introduces participants to the concept of continuous improvement and the tools used for enhancing supply chain processes.
CASES PRACTICAL SESSION
In the Cases Practical Session, participants will engage in real-world scenarios from both the private and public sectors. They will apply their learnings from the entire program supply chain management challenges in these sectors.
The Value Chain Academy program, delivered by the Continuous Education Services (CES) platform, presents an excellent opportunity for pharmacists in Ghana to enhance their skills, contribute to improved healthcare systems, and ensure better access to quality medicine for their communities.
Upon completion of the Value Chain Academy program by Novartis and Ghana College of Pharmacists, participants will gain a profound understanding of value chain and quality in supply policies and processes within the healthcare industry. They will be equipped with the necessary knowledge and skills to make significant contributions to enhancing local healthcare systems and increasing access to medicine in their respective communities.
At the end of this training, participants are expected to know and achieve the following objectives:
i. Gain a comprehensive understanding of value chain and quality in supply policies and processes within the healthcare industry.
ii. Demonstrate practical knowledge and skills to reduce medicine wastage caused by poor planning, delivery, and storage practices, thus improving access to medicine.
iii. Identify security risks related to falsified medicines and implement measures to prevent their entry into the healthcare supply chain, building trust in the quality of products.
iv. Implement best practices to prevent contamination and ensure proper storage conditions, safeguarding the integrity of medicines.
v. Master forecasting and replenishment planning techniques to optimize supply chain efficiency and minimize stockouts.
vi. Apply effective inventory control and cycle counting practices to manage stock levels efficiently and reduce operational costs.
vii. Utilize Continuous Improvement methodologies and tools to drive positive change and enhance the overall quality of healthcare systems.
viii. Collaborate with partners to develop regionally relevant action plans and solutions, fostering standardized and strengthened local health systems for sustainable healthcare improvement.
ix. Provide post-workshop support to ensure the sustainability of knowledge and skills acquired.
x. Extend the learning to practical scenarios in both private and public sector settings, empowering participants to apply their knowledge effectively.
BPharm, MBA
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Luvanka Hanxhari is an accomplished professional in the pharmaceutical industry, currently serving as the Global Risk Management Plan Lead & Deputy of Head of Risk Management Office at Novartis in Basel, Switzerland.
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Fatima Carrico is a seasoned pharmaceutical professional and clinical supply chain leader with a proven track record of driving results through strategic planning, meticulous project management, and cross-functional collaboration.
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Warehousing and Distribution, Global Clinical Supply
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Thomas Naef has over 19 years of experience at Novartis, specializing in global supply chain management, warehousing, and distribution within the pharmaceutical industry. With a strong background in compliance, inventory management, and handling dangerous goods, he holds multiple certifications, including CSCP, CPIM, and Dangerous Goods Safety Advisor.
View full profile / coursesBSc. MSc.
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Paolo Calegari is a management engineer specializing in life sciences, supply chain operations, and global affairs. He is currently a Demand Planner at Novartis Italia and has prior experience in demand and supply planning at Nestlé Health Science.
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Lizzete Martinez Bello is a seasoned Sourcing Manager with over a decade of experience in procurement, supplier development, and strategic sourcing across the pharmaceutical, medical devices, and facility management industries. Currently leading global R&D sourcing at Novartis México, she specializes in procurement strategy, contract negotiation, and budget planning.
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Supply chain manager
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Chris Salwa is an experienced Supply Chain Manager with a strong background in demand planning, logistics, and supply chain optimization. Currently leading supply chain operations at Novartis, he has previously held key roles at Roche, Nestlé, and Pfizer, managing end-to-end supply chain processes across multiple markets.
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