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Fundamentals of Quality in Supply by Novartis Value Chain Academy and the Ghana College of Pharmacists - Cohort 1 2024

Upon the successful completion of the accredited Value Chain Academy program, participants will receive a prestigious certificate, complemented by CPD Points awarded by the Pharmacy Council of Ghana. This exceptional certification not only underscore your unwavering commitment to advancing local healthcare systems and enhancing medicine accessibility within the country but also signifies a remarkable step towards your career advancement in the dynamic field of pharmaceuticals and healthcare. The knowledge and expertise gained through this program will undoubtedly serve as a powerful asset as you navigate opportunities for growth and impact in your professional journey.

ORGANIZED BY NOVARTIS VALUE CHAIN ACADEMY IN COLLABORATION WITH THE GHANA COLLEGE OF PHARMACISTS

   

The Value Chain Academy training program is meticulously curated by Novartis, in close partnership with the Ghana College of Pharmacists (GCPharm). Its paramount objective is to empower society by fortifying local healthcare systems and enhancing accessibility to medicines of unparalleled quality. This comprehensive educational inaitiative is particularly attuned to the critical sphere of the value chain, emphasizing the profound significance of quality in supply policies and processes. The program is custom-tailored for pharmacists engaged in both private and public healthcare institutions in Ghana. Delivered via real-time online sessions facilitated by subject matter experts, it has been fostering professional growth since its inception in 2018, extending its reach to 8 nations across Africa characterized by diverse socioeconomic backgrounds.

 

DATE: 15th April to 20th June 2024

TIME: 1900 GMT (7:00 PM Local Time) Every Tuesday and Thursday

 

CERTIFIED AND ACCREDITED BY THE CPD CERTIFICATION SERVICE GLOBALLY, AND LOCALLY BY THE PHARMACY COUNCIL OF GHANA

   

Endorsed with global recognition for Continuing Professional Development (CPD), the program guarantees participants access to internationally validated professional training. This credential stands as a formidable asset, facilitating their capacity to harness emerging opportunities and drive transformative impacts within their career paths

The holistic program is structured into two integral sections: "Quality in Supply" and "Supply Chain Management," with each module meticulously designed to give participants comprehensive insights and practical knowledge. Supplementing the training and learning experience are two immersive Practical Sessions, where participants can apply their learnings in real-world scenarios.

 

This part of the program focuses on QUALITY IN SUPPLY. Participants will explore the crucial role of quality in the supply chain. Through analysis and practical applications, they'll grasp factors ensuring the integrity, authenticity, and efficacy of medicines. Below are the modules to be covered:

1. Introduction to Quality in Supply: Participants will learn about the impact of poor-quality pharmaceuticals and explore various contributing factors.

2. Preventing Degradation: This module covers topics such as managing expiry dates, effective stock management, and appropriate storage conditions to prevent medicine degradation.

3. Preventing Contamination: Participants will learn about pest control, hygiene measures, and how to prevent physical damage to medicines.

4. Identity of Medicines & Falsified Medicines: This section focuses on identifying security risks associated with falsified medicines, handling returned goods, and waste management

5. Security of Medicines: Participants will gain insights into safeguarding medicines from security risks, managing returns, and proper waste management practices.

6. Foundations of Quality Management: This module covers quality management systems, personnel training, standard operating procedures (SOPs), and maintaining records.

7. Managing Problems: Participants will learn about dealing with deviations, conducting investigations, implementing corrective and preventive actions (CAPA), handling complaints, and managing recalls.

 

CASES PRACTICAL SESSION

In the Cases Practical Session, participants will engage in real-world scenarios from both the private and public sectors. They will apply their learnings from the entire program to address quality in supply and supply chain management challenges in these sectors.

The Value Chain Academy program, delivered by the Continuous Education Services (CES) platform, presents an excellent opportunity for pharmacists in Ghana to enhance their skills, contribute to improved healthcare systems, and ensure better access to quality medicine for their communities.

Overview

Course Description

Upon completion of the Value Chain Academy program by Novartis and Ghana College of Pharmacists, participants will gain a profound understanding of value chain and quality in supply policies and processes within the healthcare industry. They will be equipped with the necessary knowledge and skills to make significant contributions to enhancing local healthcare systems and increasing access to medicine in their respective communities.


What you will learn

At the end of this training, participants are expected to know and achieve the following objectives:

i. Gain a comprehensive understanding of value chain and quality in supply policies and processes within the healthcare industry.

ii. Demonstrate practical knowledge and skills to reduce medicine wastage caused by poor planning, delivery, and storage practices, thus improving access to medicine.

iii. Identify security risks related to falsified medicines and implement measures to prevent their entry into the healthcare supply chain, building trust in the quality of products.

iv. Implement best practices to prevent contamination and ensure proper storage conditions, safeguarding the integrity of medicines.

v. Master forecasting and replenishment planning techniques to optimize supply chain efficiency and minimize stockouts.

vi. Apply effective inventory control and cycle counting practices to manage stock levels efficiently and reduce operational costs.

vii. Utilize Continuous Improvement methodologies and tools to drive positive change and enhance the overall quality of healthcare systems.

viii. Collaborate with partners to develop regionally relevant action plans and solutions, fostering standardized and strengthened local health systems for sustainable healthcare improvement.

ix. Provide post-workshop support to ensure the sustainability of knowledge and skills acquired.

x. Extend the learning to practical scenarios in both private and public sector settings, empowering participants to apply their knowledge effectively.

Course Content


Lecture Sessions

  • PM 1.0 Introduction to Value Chain Academy Program 30 Minutes
  • QiS 1.0 Introduction to Quality in Supply 45 Minutes
  • QiS 2.1 Preventing Degradation 2 hours 30 minutes
  • QiS 2.2 Preventing Contamination 2 hours 30 minutes
  • QiS 2.3 Falsified Medicines & Identity of Medicines 2 hours 30 Minutes
  • QiS 2.4 Security of Medicines 2 hours 30 minutes
  • QiS 3.1 Foundations of Quality Management 2 hours 30 minutes
  • QiS 3.2 Managing Problems 2 hours 30 minutes

Downloadables

  • Full Training Schedule
  • Introduction to Value Chain Academy Program Cohort 1 2024 Ghana - Post Training Summary
  • Introduction to Quality in Supply - Pre Training Summary
  • Introduction to Quality in Supply - Post Training Summary
  • Introduction to Quality in Supply Parallel Imports - Post Training Summary
  • Preventing Degradation - Pre Training Summary
  • Preventing Degradation - Post Training Summary
  • Preventing Contamination - Pre Training Summary
  • Preventing Contamination - Post Training Summary
  • Falsified Medicines & Identity of Medicines - Pre Training Summary
  • Falsified Medicines & Identity of Medicines - Post Training Summary
  • Security of Medicines - Pre Training Summary
  • Security of Medicines - Post Training Summary
  • Foundations of Quality Management - Pre Training Summary
  • Managing Problems - Pre Training Summary
  • Authentifield at Novartis video
  • Foundations of Quality Management - Post Training Summary
  • QiS 3.1 Foundation of quality - SOP Template - Post Training Share
  • QiS 3.1 Foundation of quality - Job Description Template - Post Training Share
  • QiS 3.1 Foundation of quality - Form Template (Portrait) - Post Training Share
  • QiS 3.1 Foundation of quality - Form Template (Landscape) - Post Training Share
  • QiS 3.1 Foundation of quality - CV Template - Post Training Share
  • QiS 3.1 Foundation of quality - Company Organization Chart - Post Training Share

Steps to Join Course

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  • 3. Choose course under your profession
  • 4. Click on Buy Now & Make Payments
  • 5. Find your new course under My Courses
  • 6. Click on course to see contents
  • 7. Complete all Sessions and Quizes
  • 8. Download your Certificate

About Facilitators

  • 1 Course on CES

Zdeňka Rabi

.

Program Manager for Value Chain Academy

Novartis - Czech Republic

Zdeňka Rabi brings over five years of comprehensive experience in program management within the pharmaceutical industry, currently serving as the Program Manager for the Value Chain Academy at Novartis Czech Republic.

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  • 1 Course on CES

Suzette Arostegui

BS, MS

Head of QA Processes and Excellence, Global Drug Development

Novartis - Greater Philadelphia (USA)

Suzette Arostegui is an analytical, organized, and results-driven quality professional with over 25 years of experience in pharmaceutical and biotech quality assurance. Holding a Master’s Degree in Organic Chemistry, Suzette possesses a robust set of transferable skills and expertise across multiple segments within the industry.

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  • 1 Course on CES

Maša Rugel

BPharm, STM

Quality Team Leader QA Operations ESO FDF

Novartis - Ljubljana, Ljubljana, Slovenia

Maša Rugel is a dedicated Quality Team Leader at Novartis, based in Ljubljana, Slovenia, with nearly four years of experience in the pharmaceutical industry.

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  • 2 Courses on CES

Juma Mwashuruti

AVSEC, PM, CSMP, MISMI

Associate Director, Anti Falsified Medicines Africa

Novartis, Nairobi County, Kenya

Juma Mwashuruti is an accomplished security professional with a wealth of experience in diverse security domains. His expertise encompasses a profound understanding of supply chain security, security intelligence, and the intricate realm of corporate security management.

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  • 2 Courses on CES

Ahmed Sameh Gharieb

BA, MA

Quality Assurance Manager

Novartis - Austria

Ahmed Sameh Gharieb is a seasoned Quality Assurance Manager at Novartis – Austria, with a remarkable track record in manufacturing, continuous improvement, auditing, and quality assurance (QA).

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