Lucia Caruso ESO, FDF

Quality Assurance (QA) Manager

Novartis, Ljubljana, Slovenia

Lucia Caruso is an accomplished and results-driven Quality Assurance Manager with an extensive background in Quality Control and Quality Assurance roles within esteemed global enterprises. Lucia's unwavering commitment to inspiring and motivating her colleagues is complemented by her adeptness in building robust relationships with key stakeholders.

Her skill set encompasses a broad spectrum, including Project Management, Team Leadership, Lean Manufacturing, Process Improvement, and more, forming the bedrock of her accomplishments. Notably, Lucia's proficiency shines most brilliantly in her profound grasp of Quality in Supply, a domain crucial for upholding the pinnacle of pharmaceutical quality standards across the supply chain.

Her success story includes a standout stint as QA Manager at Novartis, where she provided oversight on CMOs activities, conducted supplier audits, managed critical quality concerns, and championed the implementation and maintenance of Quality systems. Her leadership extended to orchestrating Logistic Hub harmonization and standardization projects across diverse Novartis sites as a QA Manager at Lek Pharmaceuticals, leaving an indelible mark on the supply chain.

Lucia's impactful journey encompasses diverse roles, including Senior Quality Assurance at GSK, where she spearheaded the global implementation of StarLIMS, steered analytical lab methods, and excelled at managing outsourced teams. Moreover, her tenure at Catalent Pharma Solutions showcased her adeptness in QC compliance. Throughout these roles, her focus remained firmly on an encompassing approach to Quality in Supply.

In terms of education, Lucia is a Pharmacist, holding a Master's in Management and Marketing of the Pharmaceutical Industry from ALMA LABORIS Business School. She has also achieved a Lean Six Sigma Green Belt certification from Bureau Veritas, further bolstering her credentials.

Notably, Lucia is multilingual, being fluent in English, French, Italian, and Slovene, which enhances her ability to collaborate in diverse global environments.

Outside her professional pursuits, Lucia actively contributes to nonprofit endeavors, lending her expertise to initiatives such as Science Rehashed Inc., Plastic Free Odv onlus, and D&I International Core Team, showcasing her commitment to broader social and professional causes.

In sum, Lucia Caruso's journey embodies the zenith of expertise and competence in Quality in Supply, where her ability to steer quality assurance, compliance, and continuous improvement remains unwavering across multifaceted pharmaceutical settings.


Courses

Fundamentals of Quality in Supply by Novartis Value Chain Academy and the Ghana College of Pharmacists


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