GPH Care Plus – Clinical Leadership & Healthcare Management Masterclass

“Leading People. Managing Services. Delivering Results.”

Clinical and professional expertise alone does not automatically prepare a person to lead people, manage services or deliver results through a team.

In healthcare, professionals may assume leadership responsibilities through appointment, seniority, professional progression or rank, often with limited formal preparation for the complex people-management and service-delivery responsibilities that accompany these roles.

Clinical Leadership & Healthcare Management for Unit and Department Heads is a practical and highly interactive Continuing Professional Development course designed to strengthen the leadership and management capabilities of healthcare professionals and other personnel entrusted with responsibility for departments, units, teams and services.

Under the theme “Leading People. Managing Services. Delivering Results,” the course moves beyond leadership theory to address the everyday realities of managing a healthcare service: setting priorities and standards, delegating effectively, supervising staff, handling difficult conversations, managing conflict, motivating teams, making sound decisions, coordinating resources, responding to complaints and incidents, promoting quality and patient safety, and maintaining accountability for results.

The training will be facilitated by highly qualified, skilled and experienced resource persons using practical presentations, facilitated discussions, healthcare-based scenarios, case exercises and shared experiences.

As part of the GPH Care Plus Staff Training & Culture Transformation Programme, this module supports the Ghana Police Hospital's broader commitment to developing its people alongside investments in infrastructure, equipment and clinical services.

WHY YOU SHOULD ATTEND

Being an excellent clinician, technical professional or senior officer does not necessarily make leadership easy. Once you become responsible for a department, unit or team, your performance is increasingly measured not only by what you personally do, but also by how effectively the people and services under your leadership perform.

This course will help participants become more deliberate, confident and effective leaders. It provides practical approaches to managing people, setting expectations, delegating responsibilities, addressing underperformance, resolving workplace conflict, coordinating services and creating an environment in which staff can perform at their best.

It is particularly valuable for personnel who have recently assumed leadership or supervisory responsibilities, experienced leaders seeking to strengthen their management practice, and emerging leaders preparing for greater responsibility.

If you lead people, supervise a team, manage a unit or influence how healthcare services are delivered, this course is for you.

COURSE CONTENT / TOPICS

1. From Professional Expert to Leader

2. Leadership and Management in Healthcare

3. Delegation and Effective Supervision

4. Managing Performance and People

5. Building and Leading Effective Teams

6. Leadership Communication and Decision-Making

7. Managing Healthcare Services and Resources

8. Quality Improvement and Patient Safety

9. Complaints, Incidents and Service Recovery

10. Leadership Across the Ghana Police Health Service

11. From Training to Action: 30–60–90-Day Leadership Priorities

EVENT HIGHLIGHTS

Participants can expect a dynamic professional learning experience featuring:

i. Expert-led, practical CPD training by highly qualified and experienced resource persons

ii. Interactive learning rather than lecture-only delivery

iii. Realistic healthcare leadership scenarios and case discussions

iv. Opportunities to discuss actual leadership and management challenges

v. Practical approaches that can be immediately applied in the workplace

vi. Focus on people management, service delivery, quality and accountability

vii. Development of 30–60–90-day leadership improvement priorities

viii. Interaction and experience-sharing among healthcare leaders and supervisors

ix. Hybrid access for the designated target audience

x. Independent CPD accreditation for eligible participants who successfully satisfy the course requirements

xi. Certificate of participation/completion, subject to the applicable course requirements

xii. Access through the CES learning platform for the authorised target audience

PARTICIPANT CONSENT AND DATA PRIVACY NOTICE

By registering for Clinical Leadership & Healthcare Management for Unit and Department Heads, you consent to participate in this training hosted by Continuous Education Services (CES) on behalf of the Ghana Police Service and the Ghana Police Hospital.

Your registration will provide CES with the information necessary to administer the training, manage participation and facilitate the award of applicable CPD points through the relevant professional regulatory body, including the Medical and Dental Council (MDC), Allied Health Professions Council (AHPC), Pharmacy Council (PC), and Nursing and Midwifery Council (NMC), as applicable to the participant's professional category.

CES is committed to safeguarding your personal information. Your personal data will not be disclosed to unrelated third parties and will only be shared with the relevant professional regulatory body, where necessary, for the legitimate purpose of verifying participation and facilitating the award of CPD points earned through this training.

Participation in the training is voluntary, and participants may discontinue their participation at any time. However, participants who do not satisfy the prescribed participation, assessment or completion requirements may not qualify for the applicable CPD points or certificate.

All participant information will be handled with appropriate confidentiality and used only for purposes connected with the administration, accreditation, evaluation and documentation of this training.

ORGANIZED BY

IN COLLABORATION WITH

Programme: GPH Care Plus – Staff Training & Culture Transformation Programme

Organised By: Ghana Police Hospital @50 Planning Committee
In Collaboration With: Ghana Police Hospital Quality Assurance Committee and University of Ghana Business School - UGMC
Date: Wed, the 7th October 2026

Time: 1030 GMT (10:30am Local Time) 

Delivery: Hybrid – In-Person and Online Learning
Target Audience: Heads of Departments and Units, facility/clinic heads and representatives, supervisors, team leads, and selected personnel with current or emerging leadership and management responsibilities within the Ghana Police Health Service.

The agenda is available for download in the downloads section.